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Simplifying national procurement for consistent brand delivery

A streamlined print and merchandise solution for a multi-branch charity organisation

Graphic Arts partnered with Mencap to transform the way branded print and promotional merchandise were produced, ordered, and distributed across the UK. By consolidating procurement and introducing a bespoke online ordering system, we delivered a faster, more efficient, and nationally consistent solution.

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Plan
Design
Deliver
Install
Upgrade
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Client overview

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Charity / Non-profit
Nationwide

Mencap is a leading UK charity supporting people with learning disabilities, their families, and carers. With multiple branches located throughout the country, Mencap requires consistent and accessible branded materials to support local fundraising, awareness campaigns, and community initiatives.

Key goals

Consolidate print and merchandise procurement
Reduce lead times for branded materials
Ensure national brand consistency
Simplify the ordering process for multiple UK branches
Enable local branches to easily order materials for promotions and resale
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Project brief

Mencap required a fully managed solution to centralise the design, production, and distribution of branded merchandise and printed materials. The project focused on improving operational efficiency while maintaining strict brand consistency across all regions.

Key objectives

  • Create a streamlined procurement process
  • evelop an easy-to-use ordering platform for local branches
  • Provide reliable stockholding and fulfilment services
  • Deliver consistent, high-quality branded materials nationwide
  • Solutions

    Promotional merchandise

    The Graphic Arts team were able to design and production of a comprehensive range of branded print and merchandise.

    Web store solution

    The development of a bespoke online web store made it easy for ordering.

    Stock and inventory

    Centralised stockholding and inventory management

    Distribution nationwide

    Nationwide fulfilment and distribution service

    Continued support

    Our partnership from this project has continued with ongoing account management and service optimisation.

    Visual showcase / Deliverables

    Implementation

    • Included in this project

      Plan

      Solutions included web portal for easy ordering, promotional range of products, stock inventory and distribution nationwide.

    • Included in this project

      Design

      Design and production of a comprehensive range of branded print and merchandise.

    • Included in this project

      Deliver

      Nationwide fulfilment and distribution service regularly to fulfil orders as and when.

    • Not included in this project

      Install

      We bring our experienced fitters on-site to set everything up precisely, making sure it all works flawlessly and looks exactly as it should.
    • Included in this project

      Upgrade

      Our partnership from this project has continued with ongoing account management and service optimisation.

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    Key learnings

    Centralising procurement and integrating digital ordering with managed stockholding creates significant operational efficiencies for national organisations. By combining design, production, and fulfilment within a single streamlined system, multi-site charities like Mencap can maintain brand consistency, reduce administrative burden, and empower local teams with simple, reliable access to essential materials.

    • Faster, more straightforward procurement process

    • Reduced lead times across all product categories

    • Consistent brand representation nationwide

    • Simplified ordering for multiple UK branches

    • High client satisfaction with the ongoing solution

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