Simplifying national procurement for consistent brand delivery
Graphic Arts partnered with Mencap to transform the way branded print and promotional merchandise were produced, ordered, and distributed across the UK. By consolidating procurement and introducing a bespoke online ordering system, we delivered a faster, more efficient, and nationally consistent solution.
Divisions involved
Client overview
Mencap is a leading UK charity supporting people with learning disabilities, their families, and carers. With multiple branches located throughout the country, Mencap requires consistent and accessible branded materials to support local fundraising, awareness campaigns, and community initiatives.
Key goals
Project brief
Mencap required a fully managed solution to centralise the design, production, and distribution of branded merchandise and printed materials. The project focused on improving operational efficiency while maintaining strict brand consistency across all regions.
Key objectives
Solutions
Promotional Merchandise
The Graphic Arts team designed and produced a comprehensive range of branded print and promotional merchandise, tailored to meet the project’s requirements.
Bespoke Web Store
A bespoke online web store was developed to provide a simple, convenient and streamlined ordering experience for users.
Stock & Inventory Management
Centralised stockholding and efficient inventory management ensured products were readily available while simplifying stock control and fulfilment.
Nationwide Distribution
A complete nationwide fulfilment and distribution service was provided, ensuring orders were processed and delivered efficiently across the UK.
Ongoing Support
The partnership has continued beyond the initial project, with ongoing account management, dedicated support and continuous service optimisation.
Visual showcase / Deliverables
Implementation
- Included in this project
Plan
Solutions included web portal for easy ordering, promotional range of products, stock inventory and distribution nationwide.
- Included in this project
Design
Design and production of a comprehensive range of branded print and merchandise.
- Included in this project
Deliver
Nationwide fulfilment and distribution service regularly to fulfil orders as and when.
- Not included in this project
Install
We bring our experienced fitters on-site to set everything up precisely, making sure it all works flawlessly and looks exactly as it should. - Included in this project
Upgrade
Our partnership from this project has continued with ongoing account management and service optimisation.
Key learnings
- Centralised procurement can reduce complexity across multiple locations.
- Managed stockholding helps maintain availability and reduce lead times.
- Digital ordering gives local teams a simple, consistent purchasing process.
- Centralised production helps protect brand consistency across the organisation.
- A scalable fulfilment model can support changing requirements across multiple sites.