University Hospitals Coventry and Warwickshire NHS Trust

Creating an engaging Patient Involvement Hub

Transforming hospital spaces with impactful, brand-compliant wayfinding and environmental graphics.

For over 15 years, Graphic Signs has partnered with University Hospitals Coventry and Warwickshire NHS Trust (UHCW) to deliver high-quality wayfinding and signage solutions. Most recently, the Trust sought to develop a vibrant ‘Patient Involvement Hub’ within University Hospital, designed to capture attention, encourage public engagement, and gather meaningful feedback on the patient experience.

UHCW wall graphics (6)
Plan
Design
Deliver
Install
Upgrade
reception uhcw
uhcw entryway
hallway uhcw

Client overview

uhcw blue logo
Healthcare / NHS
Coventry, UK

University Hospitals Coventry and Warwickshire NHS Trust is one of the UK’s leading NHS Trusts, providing acute and specialist services to the local community and beyond.

Key goals

Create a dedicated Patient Involvement Hub within the hospital
Capture public attention in a busy healthcare environment
Encourage patients and visitors to share feedback
Maintain full compliance with NHS brand guidelines
Ensure durability and suitability for high-traffic areas
UHCW wall graphics (1)
Coventry, UK

Project brief

Working in collaboration with the UHCW NHS Director of Quality, Graphic Signs was commissioned to develop a visual graphics scheme for the new Patient Involvement Hub at University Hospitals Coventry and Warwickshire NHS Trust.

The brief was to create a series of bold, engaging and highly visual wall graphics that would help establish the identity of the new space and create a welcoming environment for patients, visitors and staff. The design needed to communicate a sense of energy and positivity while remaining appropriate for a professional NHS healthcare setting.

Key objectives

  • Design eye-catching graphics that stand out in a clinical setting
  • Align visuals with NHS branding requirements
  • Use materials appropriate for high-traffic healthcare spaces
  • Deliver a welcoming and engaging environment for patients and visitors
  • Solutions

    Concept development

    Working closely with the NHS leadership team and key stakeholders, Graphic Signs developed the project around the needs of patients, visitors and the wider hospital environment.

    Health & Safety compliance

    Materials were carefully selected to meet fire-rating and safety requirements, while providing hardwearing, anti-scuff and washable finishes for long-term performance.

    Stand-out wall graphics

    Bespoke, brand-compliant wall graphics were designed to complement the environment, creating engaging visuals tailored specifically to the project.

    Professional installation

    The installation team worked carefully within a live hospital environment, minimising disruption while maintaining a professional and respectful approach throughout.

    Visual showcase / Deliverables

    Implementation

    • Included in this project

      Plan

      Working with the NHS leadership team, we ensured branding and safety compliance throughout the project.

    • Included in this project

      Design

      Our design team was tasked with the challenge of creating eye-catching graphics that would stand out in a clinical setting.

    • Included in this project

      Deliver

      The choice of materials was key to the project due to high-traffic healthcare spaces. Our expert print team took great care during production to meet the highest standards.

    • Included in this project

      Install

      Our installation team was able to remain professional and respectful while working within a live hospital environment, ensuring minimal disruption.

    • Included in this project

      Upgrade

      Due to the project success, Graphic Signs was asked to replicate the solution across additional hospital areas.

    Hospital Wayfinding (1)

    Key learnings

    • Early stakeholder involvement helps shape solutions around patient and visitor needs
    • Durable, compliant materials are essential for long-term performance in healthcare environments
    • Healthcare signage and graphics need to balance visual impact with safety, durability and the practical demands of a live clinical environment.
    • Working sensitively within live healthcare environments requires careful planning and installation.

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